Effective Date: June 1, 2026

At Infinite Me Spa, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, book appointments, purchase products or services, or otherwise interact with us online or in person.

By accessing our website or using our services, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, phone number, email address, mailing address, and billing address.

• Government-Issued Identification: All clients are required to provide a valid government-issued photo ID (such as a driver's license, state-issued identification card, military ID, or passport) prior to receiving services at Infinite Me Spa. We collect and securely retain this information to verify identity, maintain accurate client and patient records, comply with applicable laws and professional standards, prevent fraud, and help ensure the safety and security of our providers, staff, and clients.

• Appointment Information: Services booked, appointment dates and times, provider preferences, and appointment history.

• Payment Information: Payment details are processed securely through trusted third-party payment processors. Infinite Me Spa does not store full credit or debit card information.

• Health & Medical Information: Information voluntarily provided through consultation forms, intake forms, consent forms, medical history, medications, allergies, treatment history, photographs (when applicable and with your consent), and other information necessary to safely perform spa and medical spa services.

• Website Usage Information: IP address, browser type, operating system, device information, pages visited, referring websites, and information collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Schedule, modify, and confirm appointments.

• Provide safe and effective spa and medical spa treatments.

• Verify the identity of every client before services are provided.

• Maintain accurate client and patient records.

• Process payments and transactions.

• Send appointment confirmations, reminders, and service-related communications.

• Respond to questions and customer service requests.

• Personalize your experience at Infinite Me Spa.

• Improve our website, services, and customer experience.

• Send promotional emails, newsletters, text messages, and special offers (only where permitted by law or with your consent).

• Prevent fraud and help maintain the safety and security of our providers, staff, and clients.

• Comply with applicable federal, state, and local laws, regulations, licensing requirements, insurance requirements, and professional standards.

3. Marketing & Communications

With your consent, we may send you information regarding:

• Promotions and special offers

• Seasonal events

• New services and products

• Membership updates

• Spa news and newsletters

You may opt out of marketing communications at any time by:

• Clicking "Unsubscribe" in any marketing email;

• Replying "STOP" to a marketing text message; or

• Contacting us directly.

Please note that opting out of marketing communications does not prevent us from sending appointment confirmations, billing notices, account updates, or other service-related communications.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers that assist us in operating our business, including:

• Online booking and scheduling platforms

• Payment processing providers

• Email and SMS communication providers

• Website analytics providers

• Electronic medical record or practice management systems (when applicable)

These providers are authorized to use your information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards to protect your information.

We may also disclose your information when required by law, legal process, court order, governmental authority, or to protect the rights, property, safety, or security of Infinite Me Spa, our employees, providers, clients, or others.

5. Data Storage & Security

We take the protection of your information seriously.

Your personal information, including government-issued identification, medical intake forms, treatment records, and other sensitive information, is stored using secure systems and reasonable administrative, technical, and physical safeguards designed to protect against unauthorized access, disclosure, alteration, or destruction.

Access to sensitive information is limited to authorized personnel who require access to perform their job responsibilities.

While we follow industry best practices to protect your information, no method of electronic transmission or storage is completely secure. Although we strive to protect your information, we cannot guarantee absolute security.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve website functionality and better understand how visitors interact with our website.

Cookies may be used to:

• Improve website performance

• Remember user preferences

• Analyze visitor behavior

• Measure marketing effectiveness

• Enhance your browsing experience

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children under 16 without appropriate parental or legal guardian consent where required by law.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we maintain about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where legally permitted.

• Withdraw consent for certain communications.

• Opt out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised Effective Date. Your continued use of our website or services following any updates constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions or concerns about our privacy practices, please reach out:

📧 Email: contactus@infinitemespa.com
📞 Phone: (689) 300-5728
📍 Address: Infinite Me Spa
250 N. Alafaya Trail, Suite 130
Orlando, FL 32828